Description: Amazon’s “Amazon’s Choice” algorithm recommended poor-quality defective products and were reportedly susceptible to manipulation by inauthentic reviews.
Entities
View all entitiesAlleged: Amazon developed and deployed an AI system, which harmed Amazon users.
Incident Stats
Incident ID
330
Report Count
1
Incident Date
2016-12-15
Editors
Khoa Lam
Incident Reports
Reports Timeline
buzzfeednews.com · 2019
- View the original report at its source
- View the report at the Internet Archive
Amazon has said that it is “investing heavily” in ways to detect and prevent inauthentic reviews, as well as removing selling privileges from sellers that list different products on the same listing, which is against Amazon’s rules. Still, …
Variants
A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.
Similar Incidents
Did our AI mess up? Flag the unrelated incidents
Amazon Censors Gay Books
· 24 reports
Biased Sentiment Analysis
· 7 reports
Nest Smoke Alarm Erroneously Stops Alarming
· 6 reports
Similar Incidents
Did our AI mess up? Flag the unrelated incidents
Amazon Censors Gay Books
· 24 reports
Biased Sentiment Analysis
· 7 reports
Nest Smoke Alarm Erroneously Stops Alarming
· 6 reports